Our optional services and fees
Traveling by plane isn't just about your seat. You might need or want to add additional services to improve your travel experience. That's why we've created a page that shows the rates for all the optional and mandatory services offered by our airline.
Some of the services and fees listed below are only valid on flights operated by Air Tahiti Nui. If your flight is a code share operated by one of our partner airlines, their services and pricing may be different. For more information, visit the website for the airline operating your flight.
RESERVATIONS / SALES
Ticketing Fees
Moana Economy / Moana Premium | ||||||
Type of Fee | Sales Channels | French Polynesia | Japan*** | France- Europe | United States | New Zealand/ Australia |
Public | Online reservation | XPF 1,000 | FREE | EUR 5 | FREE | FREE |
Public | Phone & email | XPF 3,000 | JPY 4,400 | EUR 30 | FREE | FREE |
Public | Commercial agency | XPF 5,000 | JPY 4,400 | EUR 40 | FREE | FREE |
Public | Airport ticket office | XPF 5,000 | JPY 6,600 | EUR 40 | USD 50 | FREE |
Group | Commercial agency/ Phone & email | XPF 4,000 | JPY 4,400 | EUR 10 | USD 30 | FREE |
Baby | All | FREE | FREE | FREE | FREE | FREE |
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| Poerava Business | ||||
Type of Fee | Sales Channels | French Polynesia | Japan*** | France- Europe | United States | New Zealand/ Australia |
Public | Online reservation | XPF 1,000 | FREE | EUR 5 | FREE | FREE |
Public | Phone & email | XPF 5,500 | JPY 6,600 | EUR 30 | FREE | FREE |
Public | Commercial agency | XPF 5,500 | JPY 6,600 | EUR 40 | FREE | FREE |
Public | Airport ticket office | XPF 5,500 | JPY 11,000 | EUR 40 | USD 50 | FREE |
Group | Commercial agency/ Phone & email | XPF 4,000 | JPY 4,400 | EUR 10 | USD 30 | FREE |
Baby | All | FREE | FREE | FREE | FREE | FREE |
***JPN ATO JPY 6,480/JPY 10,800 for all sale types, regardless of type of client or type of rate.
Fees for Ticket Reissue
Date change prior to departure:
Moana Economy / Moana Premium | |||||||
Type of Rate | Sales Channels | Ticket Type | French Polynesia | Japan*** | France- Europe | United States | New Zealand/ Australia |
Baby | All | Standard | FREE | JPY 4,400 | FREE | FREE | FREE |
Group | All | Standard | XPF 2,500 | JPY 4,400 | FREE | FREE | 50 NZD or AUD |
Public | Commercial agency | XPF 2,500 | JPY 4,400 | EUR 20* | FREE | 50 NZD or AUD | |
Public | Airport ticket office | XPF 2,500 | JPY 6,600 | FREE | FREE | 50 NZD or AUD |
Poerava Business | |||||||
Type of Rate | Sales Channels | Ticket Type | French Polynesia | Japan*** | France- Europe | United States | New Zealand/ Australia |
Baby | All | Standard | FREE | JPY 6,600 | FREE | FREE | FREE |
Group | All | Standard | XPF 2,500 | JPY 6,600 | FREE | FREE | 50 NZD or AUD |
Public | Commercial agency | XPF 2,500 | JPY 6,600 | EUR 20* | FREE | 50 NZD or AUD | |
Public | Airport ticket office | XPF 2,500 | JPY 11,000 | FREE | FREE | 50 NZD or AUD |
Voluntary date change after departure, if airline has been notified in time (subject to applicable rate conditions):
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| Moana Economy / Moana Premium | ||||
Type of Rate | Sales Channels | Ticket Type | French Polynesia | Japan*** | France- Europe | United States | New Zealand/ Australia |
Public | Commercial agency | Standard | XPF 2,500 | JPY 4,400 | EUR 20* | FREE | NZD/AUD 50 |
Public | Airport ticket office | Standard | XPF 2,500 | JPY 6,600 | FREE | FREE | NZD/AUD 50 |
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| Poerava Business | ||||
Type of Rate | Sales Channels | Ticket Type | French Polynesia | Japan*** | France- Europe | United States | New Zealand/ Australia |
Public | Commercial agency | Standard/ Reward | XPF 2,500 | JPY 6,600 | EUR 20* | FREE | NZD/AUD 50 |
Public | Airport ticket office | Standard/ Reward | XPF 2,500 | JPY 11,000 | FREE | FREE | NZD/AUD 50 |
Ticket reissue following purchase of an upgrade
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| All classes | |||||
Type of Rate | Sales Channels | Ticket Type | French Polynesia | Japan*** | France- Europe | United States | New Zealand/ Australia | |
Public | All | Standard | FREE | |||||
Upgrade award | All | Reward | Upgrade awards are non-refundable once ticket has been issued Additional changes may result in change fees |
Refund fees for reward tickets:
Reward tickets are refundable before the ticket is used: XPF 10,000 or equivalent in local currency.
Ticket reissue following a name correction1
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| Moana Economy / Moana Premium | ||||
Type of Rate | Sales Channels | Ticket Type | French Polynesia | Japan*** | France- Europe | United States | New Zealand/ Australia |
Public | Commercial agency | Standard | XPF 2,500** | JPY 4,400 | EUR 20 | USD 50 | NZD/AUD 50 |
Public | Airport ticket office | Standard | XPF 3,500 | JPY 6,600 | EUR 20 | USD 100 | NZD/AUD 50 |
Public | Travel agency | Standard | FREE | JPY 20,000 | EUR 20 | USD 50 | NZD/AUD 50 |
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| Poerava Business | ||||
Type of Rate | Sales Channel | Ticket Type | French Polynesia | Japan*** | France- Europe | United States | New Zealand/ Australia |
Public | Commercial agency | Standard | XPF 2,500** | JPY 6,600 | EUR 20 | USD 50 | NZD/AUD 50 |
Public | Airport ticket office | Standard | XPF 3,500 | JPY 11,000 | EUR 20 | USD 100 | NZD/AUD 50 |
Public | Travel agency | Standard | FREE | JPY 20,000 | EUR 20 | USD 50 | NZD/AUD 50 |
1: The only eligible changes are reversal of first/last names, changing a maiden name to a married name, and typing errors.
* France/Europe: There is no charge if the initial ticket was issued by an Air Tahiti Nui agency, whether at the airport, in a commercial agency, by phone, on our online reservations site, or at a major retailer.
**French Polynesia There is no charge within 48 hours if the initial ticket was issued through our online reservations site.
***Japan: If the ticket is issued by the ATO, JPY 6,600/JPY 11,000 for any changes, regardless of type of client or type of rate.
Time to Think
Service | All passenger types | Details |
Hold my Fare
| XPF 1,800 (15 euros) | When you reserve online, Air Tahiti Nui gives you the option of taking time to think. For 72 hours, your reservation and price will be saved and guaranteed! More information on: Hold my Fare. |
BUYING AND TRANSFERRING CLUB TIARE MILES
Buying Miles
Fee per block of 2,000 miles purchased | |||||
XPF | USD | EUR | NZD | AUD | JPY |
XPF 6,000 | USD 60.00 | EUR 50.00 | NZD 80.00 | AUD 80.00 | JPY 6,400 |
For more information, visit our Buy Miles page.
Transferring Miles
Fee per block of 2,000 miles transferred | |||||
XPF | USD | EUR | NZD | AUD | JPY |
XPF 3,000 | USD 30.00 | EUR 25.00 | NZD 40.00 | AUD 40.00 | JPY 3,200 |
For more information, visit our Transfer Miles page.
SPECIAL REQUESTS
Unaccompanied Minor Assistance (UM)
Service | Departing from | Arriving in | One-way fee |
UM | Papeete | Los Angeles | XPF 11,000 |
Papeete | Seattle | XPF 16,000 | |
Papeete | Paris | XPF 12,000 | |
Papeete | Auckland | XPF 4,000 | |
Papeete | Tokyo | XPF 16,000 | |
Los Angeles | Papeete | USD 100.00 | |
Los Angeles | Paris | USD 150.00 | |
Seattle | Papeete | USD 150.00 | |
Seattle | Paris | USD 200.00 | |
Paris | Los Angeles | EUR 130.00 | |
Paris | Seattle | EUR 180.00 | |
Paris | Papeete | EUR 100.00 | |
Auckland | Papeete | NZD 50.00 | |
Tokyo | Papeete | JPY 16,000 |
For more information, visit the UM Service section.
Travel With Your Pet
Air Tahiti Nui only allows pets to be transported in the cabin with their owners on the following flights: between Los Angeles and Paris / from Papeete to Los Angeles / from Papeete to Paris.
Service | Departing from | Arriving in | One-way fee |
In-cabin pet | Papeete | Los Angeles | XPF 14,000 |
Papeete | Seattle | XPF 14,000 | |
Papeete | Paris | XPF 24,000 | |
Los Angeles | Paris | USD 150 | |
Seattle | Paris | EUR 150 | |
Paris | Los Angeles | EUR 150 | |
Paris | Seattle | EUR 150 |
This price covers one cage, and is valid for two animals if they are transported in the same cage.
For more information, visit the In-Cabin Pets section.
Additional Seat
An additional seat is billed at 100% of the public rate, available pre-tax and pre-fuel charge (basic Adult or Child rate, depending on passenger type; ticketing fees are not charged on the additional seat).
You will receive the baggage allowance and miles associated with the additional seat according to your Club Tiare status.
"A La Carte" Preassigned Seats
General Policy:
The rates below are applicable on all flights operated by Air Tahiti Nui on or after October 1st, 2019:
From | To | PREFERENCE seats | EXTRA COMFORT seats |
PPT | CDG | 3 600 XPF | 9 000 XPF |
CDG | PPT | 30 EUR | 75 EUR |
LAX | PPT | 30 USD | 80 USD |
SEA | PPT | 30 USD | 80 USD |
AKL | PPT | 10 NZD | 20 NZD |
NRT | PPT | 3 500 JPY | 8 000 JPY |
Exceptions:
PREFERENCE seats | EXTRA COMFORT seats | |
Booking class Y / M / K / H | FREE | CHARGEABLE |
Club Tiare GOLD Member | FREE | |
Club Tiare SILVER Member | CHARGEABLE | |
Passengers with Disabilities (using a wheelchair, visually impaired/blind, hard of hearing/deaf, traveling with a service or emotional support animal, or developmentally disabled). | FREE |
For more information, visit our A La Carte Seating page.
Other Special Requests
Service | All passenger types |
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Cradles for babies | FREE, see terms and conditions. |
Transporting a service or emotional support animal (dog or cat only) | FREE, see terms and conditions |
BAGGAGE POLICY
Excess Baggage Rates
Have you exceeded your baggage allowance?
You will find below the applicable rates according to type of excess baggage and your itinerary.
For more information, visit the Baggage Policy section on our website.
Between | And | Country of origin for your trip | Cur-rency | Per extra bag | Heavy baggage¹* (23≤32kg) | Oversized baggage¹ (height + length + width >158cm and <200cm) | Rate per kg, when applicable² |
FRENCH POLYNESIA | AUSTRALIA, NEW CALEDONIA, NEW ZEALAND, USA, NORTH AMERICA, CANADA | ALL except the USA and CANADA | XPF | 8,000 | 12,000 | 2,000/kg | |
France | ALL | 10,000 | |||||
OTHER DESTINATIONS | ALL | 12,000 | 14,000 | ||||
The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada | |||||||
USA | USA | USD | 80 | 120 | 20/kg | ||
CANADA | CANADA | CAD | 100 | 150 | 25/kg | ||
FRANCE, EUROPE, AFRICA, MIDDLE EAST | USA, FRENCH POLYNESIA, JAPAN | ALL except the USA | EUR | 85 | 100 | 20/kg | |
OTHER DESTINATIONS | ALL | 100 | 120 | ||||
The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada | |||||||
USA | USA | USD | 100 | 120 | 20/kg | ||
CANADA | CANADA | CAD | 130 | 150 | 25/kg | ||
NEW ZEALAND | AUSTRALIA, FRENCH POLYNESIA, JAPAN | ALL | NZD | 120 | 150 | 25/kg | |
USA, CANADA, OTHER DESTINATIONS | ALL except the USA and CANADA | 200 | 250 | ||||
The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada | |||||||
USA | USA | USD | 145 | 100 | 20/kg | ||
CANADA | CANADA | CAD | 180 | 200 | 20/kg | ||
AUSTRALIA | USA, NEW ZEALAND, FRENCH POLYNESIA, USA, JAPAN - ASIA | ALL except the USA | AUD | 120 | 150 | 20/kg | |
OTHER DESTINATIONS | ALL | 200 | 250 | ||||
The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada | |||||||
USA | USA | USD | 90 | 100 | 15/kg | ||
CANADA | CANADA | CAD | 120 | 150 | 20/kg | ||
NEW CALEDONIA | FRENCH POLYNESIA, USA | ALL except the USA and CANADA | XPF | 10,000 | 12,000 | 2,000/kg | |
OTHER DESTINATIONS | ALL | 16,000 | 20,000 | ||||
The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada | |||||||
USA | USA | USD | 100 | 120 | 20/kg | ||
CANADA | CANADA | CAD | 130 | 150 | 25/kg | ||
JAPAN, ASIA | FRENCH POLYNESIA | ALL | JPY | 10,000 | 12,000 | 2,000/kg | |
OTHER DESTINATIONS | ALL except the USA and CANADA | 20,000 | 24,000 | ||||
The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada | |||||||
USA | USA | USD | 185 | 220 | 18/kg | ||
CANADA | CANADA | CAD | 230 | 280 | 23/kg |
¹ If your bag weighs over 32kg or measures over 200cm (height + length + width), please contact our freight service.
* Only applicable for passengers traveling in Moana Economy Class and Moana Premium Class
² Air Tahiti Nui's baggage allowance is calculated by the number of bags or "Piece Concept," shown as the "PC" number indicated on your electronic ticket. Other airlines may calculate their baggage allowance by weight or "Weight Concept," shown as the number of kg indicated on your electronic ticket. Please check your ticket to verify your baggage allowance.
Please note: The US Department Of Transportation and Canadian Transportation Agency require that the Most Significant Carrier's baggage allowance and oversize baggage fees be applied to the entire air journey (round trip), including layovers, for all itineraries departing from or arriving in the United States or Canada.
Sports Equipment
AUTHORIZED | TYPE OF EQUIPMENT | TRANSPORT CONDITIONS | COMMERCIAL POLICY |
Checked baggage | Water equipment: Snow equipment: Other equipment: | 23kg maximum, under 250cm in length | FREE to check in addition to your baggage allowance |
Over 250cm in length | Must be transported by freight | ||
Over 23kg | Excess baggage fees will apply. | ||
- Fishing poles or paddles. | 5kg maximum, under 250cm in length. Must be transported in a hard-shell container. | FREE to check in addition to your baggage allowance | |
- Paragliding equipment - Fishing equipment (except fishing poles) | If your equipment is in excess of your baggage allowance, excess baggage charges will be applied. | FREE to check within the limits of your baggage allowance | |
Carry-on | - Telescopic Fishing rodes | Telescopic fishing rods (less than 115cm in length, under 5kg), without reel or other accessories. | FREE to carry on within the limits of your baggage allowance |
Important: All sports equipment must be transported in an appropriate container. The size and weight limits indicated below include the container. The additional baggage allowance for sports equipment is only valid on flights operated by Air Tahiti Nui.
For more information on sports equipment, visit our website.
ONLINE CHECK-IN
Air Tahiti Nui offers a FREE online check-in service, available on its website from 24 hours to 5 hours prior to departure of each flight.
AIRPORT SERVICES
Lounge Pass
Departing from | Details | |||||
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Papeete | Los Angeles | Seattle | Paris CDG | Tokyo Narita | Auckland | |
XPF 6,000 | USD 75 | USD 50 | EUR 75 | JPY 7,800 | NZD 85 | Rates applicable per adult or per child. Each child must be accompanied by an adult over 21 years of age in Los Angeles, and over 18 years of age at other stopover locations. Free for babies traveling with an adult who has purchased the service. More information on: Lounge Pass |
Priority Pass
Departing from | Details | |||||
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Papeete | Los Angeles | Seattle | Paris CDG | Tokyo Narita | Auckland | |
XPF 6,000 | USD 70 | USD 45 | EUR 60 | JPY 7,600 | NZD 60 | Rates charged per adult. Child fee: 75% of the adult fee. Free for babies traveling with an adult who has purchased the service. More information on: Priority Pass |
Upgrading at the Airport
From | To | Currency | From Moana Economy Class to Moana Premium Class | From Moana Premium Class to Poerava Business Class | From Moana Economy Class to Poerava Business Class |
Papeete | Los Angeles | XPF | 50,000 | 75,000 | 126,000 |
Seattle | XPF | 60,000 | 80,000 | 130,000 | |
Los Angeles | Papeete | USD | 600 | 1,090 | 1,460 |
Paris | USD | 600 | 1,040 | 1,400 | |
Auckland | USD | 1,000 | 1,420 | 1,900 | |
Seattle | Papeete | USD | 600 | 1,040 | 1,400 |
Paris | USD | 600 | 1,040 | 1,400 | |
Paris | Los Angeles | EUR | 500 | 940 | 1,250 |
Seattle | EUR | 500 | 940 | 1,250 | |
Auckland | Los Angeles | NZD | 1,000 | 1,420 | 1,900 |
- These upgrades are only valid on flights operated by Air Tahiti Nui. They can be purchased at the airport on the day of your departure when the check-in counters are open, subject to availability.
- Only clients who are Air Tahiti Nui, American Airlines, Qantas or Air New Zealand ticketholders with a TN flight number are eligible for this service.
- Babies, children and adults are subject to the same fees.
ON-BOARD SERVICES
Included Services
Service | Standard fee | Details |
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On-board meals | FREE | Visit our Special Meals page for more details on the food available on board. |
On-board snacks | FREE | Sandwiches, cookies, instant soups, etc. |
Alcoholic beverages | FREE | Beer, wine and cocktails are free in all transportation classes. They are served only to passengers who meet the legal minimum age requirements in their country of citizenship. |
On-board entertainment | FREE | A selection of movies, games, magazines and other in-flight entertainment, excluding Wi-Fi. |
Entertainment headsets | FREE | Headsets will be distributed free to allow you to enjoy the entertainment options. |
Blanket, pillow and amenity kit | FREE | For your comfort, we are pleased to offer you a kit with multiple accessories. A blanket and pillow are also available for your use throughout the flight. |
On-Board Wi-Fi
Visit our On-Board Wi-Fi page for more details.
Packages are valid for 24 hours
The packages below allow you to connect to the Wi-Fi service until the given volume of data has been used up, within a window of 24 hours following your initial connection.
Once you have disconnected from the Wi-Fi service, or at the end of your 24-hour period, any unused megabytes (MB) are lost and cannot be reimbursed.
Package | Volume | Price | This package allows you to: |
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IA ORA | 20 MB | USD 8 |
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MAEVA | 50 MB | USD 18 |
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MANAVA | 100 MB | USD 28 |
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AITO | Unlimited | USD 98 |
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WARNING: You must create a customer account in order to reconnect to the Wi-Fi service after disconnecting, or to connect from another device during the flight using the same session.
Package valid for 4 months
The package below allows you to connect to the Wi-Fi service until the given volume of data has been used up, and within a window of 4 months following your initial connection.
If you create a customer account, any megabytes (MB) purchased during the flight and not used may be used on your next flight operated by AIR TAHITI NUI and equipped with our Wi-Fi service within 4 months following the date of purchase of the package.
Any unused megabytes (MB) will be lost and cannot be reimbursed once you have disconnected from the Wi-Fi service (if you have not created a customer account) or reached the end of the 4-month period.
Package | Volume | Price | This package allows you to: |
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NUI | 200 MB | USD 38 |
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AITO | 400 MB | USD 58 |
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WARNING: You must create a customer account in order to reconnect to the Wi-Fi service after disconnecting, or to connect from another device during the flight using the same session.